Last updated: 15 September 2026
1. Agreement
These terms apply when you purchase or request services from AI Product Hero Ads. A written quote, invoice, or agreed project brief may add project-specific terms. If those terms conflict with this page, the project-specific written terms control.
2. Services and scope
AI Product Hero Ads creates short, product-focused advertising videos for fashion and eCommerce brands. The standard deliverable is a finished 15–20 second creative prepared in vertical and landscape formats, unless a different scope is agreed in writing.
The Try Us Pack is available once per brand and includes two finished video ads for a one-time price of $50. Monthly plans include the number of videos shown on the pricing page. Work outside the listed scope may require a separate quote.
3. Pricing and payment
Prices are shown in US dollars unless stated otherwise. Work begins after payment and after all required product links, brand materials, and instructions are received. The client is responsible for any bank, payment-provider, withholding, or applicable tax charges not expressly included in the quote.
Monthly packages renew only where a recurring arrangement has been separately confirmed. The Try Us Pack does not create a subscription.
4. Delivery
The Try Us Pack is targeted for delivery within 24 hours after cleared payment and receipt of complete product details. Delays caused by missing assets, unavailable product pages, late approvals, platform outages, or events outside our reasonable control extend the delivery window.
Files may be delivered by email, WhatsApp, Slack, or another agreed channel.
5. Client materials
You confirm that you have permission to provide and use all product images, logos, trademarks, music instructions, and other materials supplied to us. You grant us a limited licence to use those materials solely to perform the requested service.
6. Revisions and approvals
The Try Us Pack includes one reasonable revision round. A revision means changes within the approved direction; a new concept, different product, or substantial change of brief may be quoted separately. Monthly-package revision allowances are confirmed during onboarding.
You are responsible for reviewing product details, claims, spelling, pricing, and platform compliance before publishing a final creative.
7. Try Us refund policy
If the first delivery is not right for your brand, request the included revision and provide clear feedback. If the revised Try Us Pack still does not feel right, you may request a refund of the $50 package payment. Refund requests must relate to the same original brief and be made before the delivered creatives are published, advertised, or otherwise commercially used.
Approved refunds are returned through the original payment method where possible. Custom work, completed monthly packages, third-party costs, and work used commercially are not refundable except where required by law or agreed in writing.
8. AI-assisted production
Our production workflow may use AI-assisted tools together with creative direction, editing, and quality control. Results can vary between products and source assets. We do not guarantee a specific advertising result, return on ad spend, sales volume, or platform approval.
9. Intellectual property and portfolio use
After full payment, you may use the approved final deliverables for your brand’s marketing. Working files, internal methods, prompts, templates, and unused concepts remain ours unless expressly transferred in writing.
We will not publicly present confidential or unreleased materials without permission. Unless a project is marked confidential in writing, we may request permission to feature approved work in our portfolio.
10. Liability
To the maximum extent permitted by law, AI Product Hero Ads is not responsible for indirect or consequential loss, advertising-account decisions, platform changes, or results from media buying. Any direct liability relating to a project is limited to the amount paid for the affected service.
11. Questions
Questions about these terms can be sent to info@aiproductheroads.com.