Privacy Policy.

1. Who we are

AI Product Hero Ads provides product-focused video advertising services for fashion and eCommerce brands. In this policy, “we”, “us”, and “our” refer to AI Product Hero Ads.

2. Information we receive

When you contact us or begin an order, you may provide your name, business name, email address, delivery preference, product-page links, creative instructions, uploaded brand materials, and any other information included in your message.

The current static website validates order details in your browser. It does not maintain its own customer database or take card payments directly. If checkout, analytics, or form-processing services are connected later, this policy should be updated to identify them.

3. How we use information

• To answer enquiries and prepare quotations.
• To produce, revise, and deliver the video ads you request.
• To administer payments, subscriptions, support, and project communication.
• To protect the website, prevent misuse, and meet legal obligations.
• To send service-related follow-ups. Marketing messages may be stopped at any time.

4. When information is shared

We do not sell personal information. Information may be shared with service providers that help with secure payment, file delivery, communication, hosting, or production, but only to the extent needed to provide the service. We may also disclose information when required by law or to protect our rights and customers.

5. Cookies and external services

The website may load third-party resources such as fonts, video thumbnails, and hosting infrastructure. Those providers may process limited technical information such as IP address, device type, and browser details. If analytics or advertising cookies are added, an appropriate consent notice should be displayed where required.

6. Storage and retention

Project and contact information is kept only for as long as reasonably necessary to deliver work, provide support, maintain business records, resolve disputes, and comply with legal requirements. Product files may be removed from active production storage after a project is completed.

7. Security

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. Please do not send payment-card details or sensitive personal data through ordinary email.

8. Your choices and rights

You may ask to access, correct, or delete personal information we hold about you, subject to legal and contractual record-keeping requirements. You may also opt out of non-essential marketing communication.

9. Privacy contact

For a privacy request, email info@aiproductheroads.com. Please include enough information for us to identify the relevant enquiry or project.